Area Manager- French Brand

Location
London
Salary
£50 - £60 per annum
Posted
20 Sep 2017
Closes
18 Oct 2017
Ref
Mar
Contact
Mariola Ortiz
Sector
Retail
Job Type
Permanent
-Work on the region sales objectives and set store targets:
*Sales objectives: Daily, weekly
-Manage and deliver KPI's and business key indicators
*Manage and maintain staff costs: Optimised staff planning to business needs and objectives achieving the Staff cost target
*Develop UPT and achieve the objective of 1,70
*Customer attachment: 100% rate
-Monitor daily/weekly and monthly results and build action plans to improve results and be pro-active
-Is commercial: Making the right business decision such as transfers, shop floor moves, replenishment needs...
*Analysing sales reports per stores
*Money mapping
*Best sellers
*Knows the product perfectly and is able to give customers feedback in a constructive manner
*Visual merchandising in line and to very high standards with the brand guideline but also challenged when necessary
-Understand and identify priorities to develop initiatives
-Understand their market perfectly:
*Competitors
*Customer's profiles
-Develop strong relationship with store management teams
*Collect information
*Understand environment
*Get support from them
-Exceptional Customer service in their stores:
*Build a strong customer base in each store
*Ensure stores develop a personalised relationship with customers buy re-introducing client books
*Work on the TOP 20 action plan
*Develop customer events with the marketing plan working in anticipation

People management:
-Manage a team of store manager and motivate their team by strong management skills:
*Lead by example

*Promote the high-end image of the brand internally and externally
*Listen, support and communicate efficiently
*Very hands on and strong floor presence
*90% of their time is in the stores
-Organise team meetings and training for their manager and team members:
*Deliver key messages
*Create focus
*Participate to weekly launch and daily launch in stores
-Work on their staff competencies and individual development plans
*Identify succession plan in their area and with their manager to develop mobility
*Identify training needs and suggest training actions
*Deliver trainings in a timely manner
*Ensure all staff has been given objectives and are met on a weekly/Monthly meeting to review results
*Coach the store manager on the floor
*Use performance review monthly
-Recruit his team to the highest standard possible and anticipate recruitment needs
-Manage performances of their managers and store team
*Disciplinary process
*Underperforming staff management
*Conflicts management
*Payroll system
-Delegate efficiently and follow up