Operations Manager Europe - Luxury Italian Brand

£60000 - £65000 per annum + no bonus
16 Nov 2017
14 Dec 2017
Nina Louise Hurel
Job Type
*Operations Manager - Luxury Italian Leather Goods - Milan*

New Store Expansions // Operations // Stock Control // Training & Development

My client is currently expanding across Europe and the US and has a newly created role for an Operations Manager to oversee this.

-Direct and supervise retail staff across several retail stores to ensure they meet set objectives
-Provide training to retail employees to develop their skills and enhance their job performance
-Ensure compliance with company policies and procedures
-Provide solutions that address performance issues in a timely and effective manner
-Monitor the activities of the customer service department of retail stores to ensure a satisfied clientele
-Contact store managers and other retail staff to communicate relevant information
-Mentor and motivate sales staff to put in their best in order to achieve financial goals
-Develop and implement budget and plans for retail operations
-Visit retail establishments to ensure efficient and effective management as well as high performance sales
-Develop policies for the merchandising of goods in retail stores
-Monitor inventory levels to determine the need for stock supply at each retail store
-Set and regulate product pricing using results of market and demand analysis
-Ensure compliance with health/safety policies and procedures at retail sites
-Listen to customer complaints to address & resolve their issues
-Evaluate operational and financial records to determine sales performance of a retail store.

Please send your CV to nina@eliteassociates.co.uk

(Please note that due to a high level of applications, only those successful will be contacted)

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