Operations Manager in Milan

Location
Milan
Salary
Up to £65000 per annum + No bonus
Posted
20 Nov 2017
Closes
18 Dec 2017
Ref
Mar
Contact
Mariola Ortiz
Sector
Luxury
Job Type
Permanent
Level
Manager
-Direct and supervise retail staff across several retail stores to ensure they meet set objectives
-Provide training to retail employees to develop their skills and enhance their job performance
-Ensure compliance with company policies and procedures
-Provide solutions that address performance issues in a timely and effective manner
-Monitor the activities of the customer service department of retail stores to ensure a satisfied clientele
-Contact store managers and other retail staff to communicate relevant information
-Mentor and motivate sales staff to put in their best in order to achieve financial goals
-Develop and implement budget and plans for retail operations
-Visit retail establishments to ensure efficient and effective management as well as high performance sales
-Develop policies for the merchandising of goods in retail stores
-Monitor inventory levels to determine the need for stock supply at each retail store
-Set and regulate product pricing using results of market and demand analysis
-Ensure compliance with health/safety policies and procedures at retail sites
-Listen to customer complaints to address & resolve their issues
-Evaluate operational and financial records to determine sales performance of a retail store.

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