Tower London

Store Manager

Tower London
London (Greater)
10 Jan 2018
10 Feb 2018
Footwear, Retail
Job Type


Founded in 1980 in London, still a family run business, now the multi – award winning independent foot wear retailer Headquartered in Shoreditch, with six stores spread across London – including a store in East London’s Brick Lane and a new store just opened in Earl’s Court

We stock a curated selection of branded foot wear and accessories as well as a growing in-house label. We are diverse, we are hard-working, and we pride ourselves on our heritage and no nonsense passion for the product

We stock an ever increasing variety of established brands, providing the latest releases and early product launches

Working alongside both brands and individuals we ensure a steady roll out of collaborative promotions, competitions and giveaways throughout the year, both in store and online


  • Minimum of 2 years retail management experience required
  • Ideally previous experience in retail management with a branded footwear retailer
  • Excellent time management and planning capabilities
  • Strong commercial awareness
  • Strong visual merchandising skills
  • Excellent communication skills
  • Proven track record of driving store turn over and achieving annual KPI’s


  • Manage and motivate the performance of the team to ensure sales targets are met and exceeded
  • Be a strong presence on the shop floor to drive sales and KPI performance
  • Instil a culture of exceptional customer service through coaching and development
  • Assist the Regional Manager in monitoring product knowledge and improving where necessary
  • Assist Regional Manager in ensuring all paperwork, policies and procedures are carried out efficiently and accurately
  • Working with the Regional Manager to ensure the store is working to the highest operational standards
  • Drive and deliver KPI’s to targets set
  • Manage presentation of company merchandise and make commercial decisions based on relevant store and competitor information
  • Communicate and ensure the adherence of all company policies and procedures from all staff and deal with non-compliance accordingly
  • Ensure your team are versed on hourly, daily, weekly targets etc.and coach and correct , and that they  are aware of key trends and promotions in store
  • Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors as and when required
  • Recruit and maintain a high level of candidates to ensure store succession plan is in place
  • Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

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