Retail Operations Coordinator

Location
London
Salary
c£25-30k + benefits
Posted
24 Jan 2018
Closes
21 Feb 2018
Ref
FH2018-2299
Job Type
Permanent
Level
Assistant

As Retail Operations Coordinator, you will be responsible for supporting the Retail Operations Manager in all retail operations activity to ensure the smooth running of the multi-brand stores and online store. The successful candidate will have a minimum 2 years’ experience in retail operations and a passion for contemporary luxury womenswear.

Main responsibilities

  • Awareness of best practise in order to maintain store standards with the ability to consider or propose alternative working methods, where relevant.
  • Provide clear feedback and update line manager regularly.
  • Updating and issuing of retail store information.
  • Assist the Retail Operations Manager in maintaining excellent standards in all areas of operational activity for the physical store and online store.
  • Support the online store in relation to stock and replenishment, customer enquiries, customer service and operational activity.
  • Provide in store systems support.
  • Analysis of sales information.
  • Stock control and replenishment, monitoring fast selling styles.
  • Support store maintenance and health and safety.
  • Support the opening of new pop up stores and store events.
  • Coordinate relevant carriers, hangers, etc.
  • Support with store recruitment and temps where required.
  • Assist the team with organisation and management of trunk shows and events.
  • Provide support with business administration, coordinating meetings and calendar management.

Essential Skills

  • Retail Operations Assistant with a minimum 1-2 years’ experience supporting store operations.
  • Well-spoken with excellent verbal and written English communication skills.
  • Good numerical skills.
  • Highly organised and accurate.
  • Dedicated, hard-working and committed individual willing to invest long term.
  • Proficient in MS Word and Excel, DropBox and Calendar management.

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